How We Protect Your Information
At PB Process Serving, we understand that the information you provide to us is sensitive and confidential. We are committed to protecting your personal and legal information and handling all data with professionalism, discretion, and care.
Confidentiality
All client information, documents, and service instructions are treated as strictly confidential. We do not disclose, share, sell, or distribute your information to third parties except where required to complete service or where required by law.
Secure Collection & Storage
Information submitted through our website, email, or service request forms is collected only for the purpose of completing your requested process serving services. We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.
Limited Access
Access to client information is limited to those directly involved in completing your service. Documents are reviewed only as necessary to ensure and lawful service.
Use of Third-Party Services
We may use secure third-party platforms (such as document storage or form submission tools) to receive and manage information. These platforms are selected based on their security standards and are used solely to support our services.
Retention of Information
Client information is retained only for as long as reasonably necessary to complete service, prepare affidavits, maintain records, or comply with legal professional requirements.
Communication
We take care when communicating with clients by email, phone, or electronic platforms, and encourage clients to provide accurate contact information to avoid unintended disclosure.
Legal Compliance
PB Process Serving operates in accordance with applicable privacy laws and professional standards in British Columbia and Canada.
Questions or Concerns
If you have questions about how your information is handled or wish to discuss privacy concerns, please contact us directly. (604) 250-0621
PB Process Serving respectfully acknowledges that we operate on the traditional, ancestral, and unceded territories of the Musqueam, Squamish, and Tsleil-Waututh Nations.
We honour the enduring connection these Nations have to this land and waters, and we are committed to conducting our work with respect, professionalism, and integrity in the communities we serve.
(604) 250-0621
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